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Excellent. 3 out of the 7 boxes arrived damaged even though they were well packaged. 2 of those boxes were completely unusable. We contacted the company via the website using the refund form. Once they received our pictures documenting the damage they immediately shipped 3 more boxes. Those arrived with only 1 tile having a small corner broken. We are so happy with the customer service and love our finished product.
Thank you for your review! That is some great info for new customers! We hope you enjoy your tile.