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Carisa at Floorzz is the best! After a comprehensive search, she pointed me in the right direction and I finally found a tile that I love (which is not an easy task). I was disappointed in the shipping. There is a little window in the box where you can preview the tile. The shipper placed the shipping label over this window and the top tile stuck to the label and pulled off the exposed tile from the mesh. We had extra tile so it didn’t matter but they should resolve this issue in the future. The shipper had previously done a horrible job shipping a sample of this tile so I should have known. This, however, is not Floorzz fault and I am sure that they will work with their vendor to resolve this issue in the future. I would definitely work with Carisa again! Highly recommend her!!!